Refund Policy

Last updated: November 29, 2025

30-Day Refund Policy

At IconWand, operated by Orven Labs, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may request a refund within 30 days of your purchase date.

How to Request a Refund

To request a refund, please email us at [email protected] with the following information:

  • Your account email address
  • Date of purchase
  • Reason for refund request (optional, but helpful for us to improve)

Refund Processing

Once we receive your refund request:

  • We will review your request within 2-3 business days
  • Approved refunds will be processed through Stripe to your original payment method
  • Refunds typically appear in your account within 5-10 business days, depending on your bank

Eligibility

Refunds are available for:

  • Purchases made within the last 30 days
  • Any subscription plan or credit package

After a Refund

Upon refund approval, your account will be adjusted accordingly. Any credits or subscription benefits associated with the refunded purchase will be removed from your account.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us at [email protected]